Quality Control & Customer Service

Quality control and customer service are some of our primary concerns. Attention to detail and a quick response time is what makes Direct Resources a leader in the fulfillment and distribution industry.

By being proactive and carefully reviewing all shipments that come in and out of Direct Resources, we are able to identify any issues that may arise. With SnacKit, one of our new customers, we were able to determine some external issues with packaging before distribution occurred.

“I was very pleased that DRI’s quality control was out in full force inspecting the wrapping and identifying the issue.” – Betsy Segers, President of SnacKit

We value our clients and their products and so we always triple-check every step of our work. Customer satisfaction is our number one priority. We are fulfillment specialists, not just general practitioners!

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