AMSP Mid-Winter Conference

During February 5-8, the Direct EDJE team will be at the Association of Marketing Service Providers (AMSP). The conference is to help mailing, print, and fulfillment businesses develop and adapt to the ever-changing era of marketing, especially with new media.

Andrew Constantinou, the founder of Direct EDJE, will be speaking about security and pilferage at the Special e-Commerce Considerations: Returns, Pilferage, Marketing, Sales, and Pilferage session on February 5 from 3:15-5:00pm.

Direct EDJE will also be attending as a vendor, displaying Direct Response fulfillment software throughout the conference.

Health at Work

Eating healthy and in proportion is key to overall health but is often ignored at work, though that is when we should be focusing on our health the most. By promoting healthy eating habits at work, employees health and productivity increase. A study by vielife indicated that healthy employees are up to 20% more productive than unhealthy employees.

At Direct Resources, we have recently adopted two new ways to encourage and promote healthy eating. Fruit is now provided every week for employees to snack on and a catered lunch is held every other week. We believe that these will promote workplace health and a stronger sense of community within Direct Resources.

Integration with Ultra Cart

Direct EDJE is proud to announce that Direct Response fulfillment software has been successfully integrated with Ultra Cart, an eCommerce provider. With this new update, our licensees can electronically pull order information and push back shipping information to Ultra Cart. This is the 6th successful integration with eCommerce providers.

We were able to achieve this seamless integration by utilizing our robust API.  This integration is one of the many ways we work with our licensees to help them add value to their offerings to their customers.

U.S. Postal Service Struggling Financially

The head of the financially struggling U.S. Postal Service said the agency must be allowed to ease the terms of prepayments into a retiree health-care fund and eliminate general mail delivery on Saturday.

Patrick Donahoe told “CBS This Morning” the agency isn’t asking Congress for money.

He said, “I think most people don’t realize, we’re 100 percent self-sufficient. We pay our own way.” But the postal chief notes the agency is losing $15.9 billion this year.

Donahoe says the post office needs to refinance retirement health fund payments to $1 billion a year instead of $5 billion.

He said the Postal Service would continue package delivery on Saturday and keep post offices open. In this scenario, he says the agency could be $8 billion in the black each year.

Moving to WordPress

The Direct Group’s blog has recently undergone some changes in order to provide a better and more functional experience. The move to WordPress has helped with this transition and to further integrate with the blog within the Direct Group’s domain structure.

WordPress is a highly regarded flexible open source blogging platform as well as a content management system, bringing a functionality and flexibility that is crucial for blogs. The variety of widgets and plugins will be added to this blog as we continue to transition and expand. These tools will enhance the user experience and bring together the Direct Group and our customers.

Direct EDJE visits Houston

All of our developers at Direct EDJE are heading to Houston for a day in the heart of our fulfillment center. On a routine basis, our developers spend time in the receiving, warehouse, production, pick/pack, and shipping areas to see how things are going and to hear from each department head. This way our developers will get their hands dirty and, most importantly, interact with the folks on the ground. Knowledge is shared, giving our developers the ability to see how things flow within a LIVE warehouse setting and with LIVE users using the new functionality they bring to Direct Response.
This is just one way Direct EDJE is different than any other fulfillment software company!

The Shipping Pallet’s History

Two articles about the history of the shipping pallet have been recently released. Shipping pallets are key in many businesses, most especially in a fullfilment and distribution company such as Direct Resources. Surprisingly, the shipping pallet has an intense, war-filled past. 

The Single Most Important Object in the Global Economy

The Secret History of Shipping Pallets

Paperless Picking at Direct Resources

At Direct Resources, our current process produces a Pick/Pack paper ticket once an order is submitted. The supervisor then hands out these paper tickets to pickers who in turn head to the warehouse to pick the items that are needed for each order. The new process that Direct Resources has been testing for the past couple of days is a paperless picking ticket. So here is how this works….

The administrator assigns the inventories that will be converted to paperless picking.  When an order is submitted from one of these inventories, the order is placed in a queue (Managed Unassigned Orders). The supervisor views this queue and assigns a picker to these orders. The picker then signs into their Direct Response account, via their tablet (we are currently using iPads) and at this time the picker sees the orders assigned to them. The picker clicks on the start time & at this point a picking ticket is displayed to the picker. The picker then picks the items, assigns a locator, and clicks complete. We have now captured the picker/start time and complete time.

At this point the supervisor then assigns a packer to these orders and a redesigned packing ticket (8.5 x 11) is generated, then placed in the bin/pallet of each order. The packer logs into their Direct Response account, via their tablet, and goes to the locator assigned to each order. They quality control the order, apply the packing ticket to the order & completes the process by clicking on the complete button. The order is placed on the shipping conveyor.

With this new system, we are bringing technology into the warehouse to increase productivity and reduce paper usage.

Updates to the Direct Group

There have been some updates to Direct Response™ and Direct Resources in the past couple of days.

New in Direct Response’s Direct-2-Shop is the auto detect for mobile browsers. This gives smartphone users the ability to fully navigate the site on their mobiles.

At Direct Resources’ warehouse in Houston, there is now an added feature that prints pallet marker tickets when a transfer is completed.